Terms & Conditions of Service

This document is an electronic record in terms of Information Technology Act, 2000 and rules made there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms and Conditions for access or usage of www.retirewell.in website or its iOS and android applications named Retirewell.

Retirewell may change the Terms and Conditions from time to time by updating this page. This policy is effective from 1 June, 2019.

The domain name "www.retirewell.in" (hereinafter referred to as "Website" or "the Site") and the Mobile application software named "Retirewell" (App), which are available for download on both Google Play Store and Apple Store, is owned and operated by Retirewell Investment Advisors LLP ("Company", "Retirewell") ; a company incorporated under the Limited Liability Partnership Act, 2008. Your access to the Site and App, is subject to the terms, conditions and disclaimers appearing on the Site and App ("Terms and Conditions"), and all applicable laws. By accessing, browsing and/or using the Site/ App, you accept, without limitation or qualification, the Terms and Conditions, which together with our privacy policy and any other applicable policies, which are incorporated herein by way of reference or available by hyperlink on the Site, shall govern Retirewell's relationship with you in relation to this Site/ App. Accessing Retirewell on its online technology platform through any medium, including but not limited to the website, on App, on mobile phones and such other devices, is also subject to these Terms & Conditions. These Terms & Conditions supersede all previous oral and written terms and conditions (if any) communicated to you and shall act as an Agreement between Retirewell and users.

Minimum Age: You must be 18 years of age or older to use the Site. It is not intended for those under the age of 18. You represent and warrant that you are 18 years of age or older and are fully able and competent to enter into, and abide by, the contract created by the Terms and Conditions.

Terms and Conditions Cover All Users: By using the Site/ App, you agree to be bound by the Terms and Conditions, whether you are a "visitor" (which means that you simply browse the Site/ App) or you are a "registered user" (which means that you have an Investment Account with the Site/ App to avail the Services or any part thereof, as provided on the Site/ App). Each time you use the Site/ App, the current version of the Terms and Conditions will apply. Accordingly, when you use the Site/ App, you should check and review any changes since the last version. Please review carefully all of the Site's/ App's Terms and Conditions before agreeing to them and accessing the Site/ App, by reading through all of the sections appearing below and reviewing all of the linked Terms and Conditions:

  1. Definitions
    1. "AMC" shall mean and include Asset Management Company.
    2. "Company" or "Retirewell", shall mean and refer to Retirewell Investment Advisors LLP.
    3. User/user", "You/you", "Your/your" means any person or visitor or registered user who views, browses, accesses or uses the Site/ App.
    4. "Use" or "Using" means to browse, access, view, copy, availing Services or other benefit from using the Site/ App.
    5. "Services" means the service of Investment Advisory rendered by Retirewell (which includes Goal-based investment advisory, portfolio reporting, portfolio rebalancing and yearly asset-allocation advisory) and the execution of mutual fund transactions under Direct Plan (such as purchases, redemptions, switch etc.) through MF Utilities platform (a transaction aggregator owned by the Association of Mutual Funds of India) with whom Retirewell has entered into a white-labeling agreement, document pick-up services and account ID creation services on MF Utilities.
    6. "Force Majeure Event" means any event due to any cause beyond the reasonable control of Retirewell, including without limitations, unavailability of any communication systems, breach, or virus in the processes or payment or delivery mechanism, sabotage, fire, flood, explosion, acts of god, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any malicious, destructive or corrupting code or program, mechanical or technical errors/failures or power shut down, faults or failures in telecommunication etc.
    7. "The Site" or "Website" means www.retirewell.in, which includes, any other platform where the Site can be accessed from on mobile phones and such other devices, like, mobile application (whether or not on android or IOS) or any other platform as provided by Retirewell.
    8. "Registered User/Registered user/ registered user" shall mean and include the visitors who have Investment Account with the Site to avail the Services or any part thereof, as provided on the Site.
    9. "SIP" shall mean Systematic Investment Plans.
    10. "NAV" shall mean Net Asset Value.
    11. "Account" shall mean the account opened with Retirewell by registered users, for use of the Site or making investment through the Site.
    12. "Vendors" shall mean all third-party service providers employed by either Retirewell or AMCs to deliver Services to users. Such vendors include, but are not limited to payment gateway provider, web-based transactions aggregator, registrars and transfer agent (RTA), bank etc.
  2. Website Use

    User acknowledges that in accessing and using the Services offered by Retirewell, user may utilize the content and Services offered on the Retirewell website. User agrees to follow the terms and conditions for the use of Retirewell website as may be specified on the Site from time to time. Notwithstanding such acceptance of the Retirewell website Terms, user acknowledges and agrees to the following, that:

    1. Retirewell is a SEBI registered investment advisor (RIA Code : INA000008978)
    2. User Investment Account will be activated after Retirewell completes the verification process on the personal information provided at the time of enrolment and in accordance with the:
      1. Know Your Client ("KYC") guidelines issued by the Securities and Exchange Board of India ("SEBI").
      2. Common Account Number ("CAN") requirements as prescribed by Retirewell (for the purpose of transacting using Retirewell).
    3. User shall not copy, reproduce, sell, redistribute, publish, enter into a database, display, perform, modify, transmit, license, create derivatives from, transfer or in any way exploit any part of any information, content, materials, services available from or through the Site, except that which user may download for personal, non-commercial use.
    4. User will not use the Site for any purpose that is unlawful, or prohibited by these Terms. User also agree that user will not use the Site in any manner that could damage, disable or impair the Site or interfere with any other person's use or enjoyment of Retirewell website.
    5. The software and hardware underlying the Site as well as other internet related software which are required for accessing the Site are the legal property of the respective vendors. The permission given by Retirewell to access the Websites will not convey any proprietary or ownership rights in the above software/ hardware. User agree that User shall not attempt to modify, translate, disassemble, decompile or reverse engineer the software/hardware underlying the Site or create any derivative product based on the software / hardware.
    6. Retirewell's offer of the mutual fund schemes for transacting, would be limited by the mutual fund schemes available on MF Utilities platform (with whom Retirewell has a white-labelling agreement in respect of allowing users to transact in mutual funds under the Direct Plan seamlessly after obtaining Retirewell's advisory services).
    7. Retirewell is not responsible for the availability of content or other services on third party sites linked from the Retirewell website. User agrees and is aware that access of hyperlinks to other internet sites are at user's own risk and the content, accuracy, opinions expressed, and other links provided by these sites are not verified, monitored or endorsed by Retirewell in any way. Retirewell does not make any warranties and expressly disclaims all warranties express or implied, including without limitation, those of merchantability and fitness for a particular purpose, title or non- infringement with respect to any information or services or products that are available or advertised or sold through these third party websites.
    8. Retirewell has the absolute discretion to amend or supplement any of the Retirewell website Terms at any time without prior notice for such changes. Any such amendment shall be effective immediately. It shall be User's responsibility to review these Terms and Conditions periodically for any updates/changes.
    9. An account may be created offline, without accessing the Retirewell website. In the event User creates an investment account offline, user understands and acknowledges that these Terms and Conditions for use of the Retirewell website will continue to be applicable to user for the use of the Services.
    10. Mere use of the Website, shall be construed as your intent to contract with us and shall constitute your binding obligations, with us.
    11. User understands that it is user's responsibility to check the Retirewell website Terms carefully before accessing or using or transacting on our website.
    12. As long as User complies with these Terms and Conditions, we grant user a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site. User acknowledges and understands that use of the Site shall be at your own risk and has the discretion of not using the Site.
    13. Retirewell shall not be liable if any transaction does not fructify or may not be completed or for any failure on part of Retirewell to perform any of its obligations under these terms and conditions or those applicable specifically to its services/facilities if performance is prevented, hindered or delayed by a Force Majeure event and in such case its obligations shall be suspended for so long as the Force Majeure event continues. Moreover, Retirewell would not be liable for any delay or failure or error in mutual fund transactions arising from third-party service-providers'.
    14. All information, content, materials, products (including, but not limited to text, content, photographs, graphics, video and audio content) on the Retirewell website is protected by copyright in the favour of Retirewell under applicable copyright laws and is also protected otherwise under general intellectual property law.
    15. All information submitted by user to Retirewell whether through the Retirewell website or otherwise shall be deemed to be the property of Retirewell, and Retirewell shall be free to use any ideas, concepts, know-how or techniques provided by such users at the Retirewell website, in any manner whatsoever.
    16. Not all the products and services offered on Retirewell's website are available in all geographic areas and user may not be eligible for all the products or services offered by Retirewell on the Site. Retirewell reserves the right to determine the availability and eligibility for any product or service.
  3. Availing of Services

    Service(s) shall be availed in accordance with the Terms and Conditions mentioned herein. User agree that Retirewell and / or the mutual fund and/or the vendors may at their sole discretion vary the terms and conditions or withdraw any of the facilities provided herein from time to time. User hereby irrevocably and unconditionally grants no objection to Retirewell and the respective mutual funds and their vendors to collate the transaction details relating to the investments in mutual fund units done by user on the online technology platform of Retirewell and transmit such transaction data to the concerned AMC / mutual fund or vendors for further processing of user transactions.

  4. Registration of the User

    Access to the Advisory services and mutual-fund-transaction-execution services, provided by Retirewell shall be granted by Retirewell only to registered users of Retirewell, post their enrolment for the Services. User agrees and acknowledges that the transaction-execution-Services in mutual funds provided herein are presently available in respect of those offered by Asset Management Companies who have entered into an agreement with MF-Utilities. Also, these transactions would be confined to the kind of trandsactions facilitated by MF Utilities Platform (such as purchase, redemption, switch).

    User shall provide the required details and the documents for the purpose of the registration and enrolment:

    1. For the purpose of registering on the Site (with the objective of availing Retirewell's services):
      1. Name, Email address and Mobile number to be provided.
      2. OTP verification sent to user's mobile number
      3. Password to be created by user.
    2. For the purpose of transacting using the Site, user would have to input their CAN (if they have one allotted by MF Utilities) or in case the user does not have a Common Account Number ("CAN") (which is mandatory for transacting in mutual funds using Retirewell's transaction platform) then, either some or all of the following information and documents may be required for the purpose of enrolment on the transaction-execution Services platform provided by Retirewell :
      1. Self-attested Pan Card copy (digitally scanned or physical copy)
      2. Bank Account Details (cancelled cheque which has user name imprinted - digitally scanned or physical copy)
      3. Bank Account proof [Same as c) above]
      4. Filled-out PayEezz and CAN forms (for those users who opt for door-pick-up services offered by Retirewell)

    The above provided information/details shall be uploaded by the User in soft copy form on the Website at the time of enrolment or the user can opt for document collection facility on the website. If user uploads the digitally-scanned copies, he/ she can create their E-CAN and post CAN allotment, the user can submit the filled-out PayEezz form (mandatory as payment method for SIP transactions) to specified points of services indicated on the website. For PayEezz creation, the user can also avail Retirewell's door-pick-up services as specified on the site. If user wishes to submit physical copies of the above-mentioned documents, then the user can avail Retirewell's door-pick-up services and post receipt of the information (documents) by Retirewell, it would complete user's CAN registration and PayEezz registration process by submitting the documents and information to the concerned vendors for the purpose of opening an account for the transaction to be made by the users.

    Kindly Note: In the event, if any discrepancy is found, in any of the information provided by the user, for example, information in any of the documents provide does not match with the adjoining documents, such mismatch shall lead to the rejection of the documents. The privacy of the documents provided or any such personally identifiable information provided to Retirewell, shall be maintained in accordance to the privacy policy of the website.

    User agree and understand that no change of address, mobile no., e-mail id and / or bank details can be allowed for such accounts, unless a duly signed hard copy of such written request is sent to the AMC / Mutual Funds or their vendors for signature verification and other formalities. User agree that any and / or all information that may be provided by you to Retirewell from time to time, including but not limited to contact information, address and tax-related information or any other information required under existing or future KYC, CAN or other norms and laws, may be shared by Retirewell with the mutual funds/AMCs or their vendors, legal and tax consultants in compliance with the extant legal provisions from time to time.

    There may be an exit load applicable to certain mutual fund schemes which is mentioned in the respective offer documents including Scheme Information Document (SID) /Key Information Memorandum (KIM) and addendums issued thereto from time to time (collectively referred to as "scheme related documents"). User shall read all the scheme related documents before investing.

    Investments from persons from the country other than India may not be permitted in certain mutual funds ; Accordingly for such persons, Retirewell would facilitate by suggesting the available mutual fund schemes and the additional compliance they would have to undertake. Retirewell/ AMCs/ their vendors/their respective trustee companies shall not be liable for rejection of an application by mutual funds, where the investor is a person from a country other than India or such other prohibited investor as may be specified in the respective scheme related documents from time to time.

    Purchase requests made through Retirewell's online technology platform shall be processed by the respective mutual funds/AMCs only after funds sufficient to cover the purchase price and other costs and charges have been received by the respective mutual funds/AMCs. Payments towards the purchase price and other costs and charges shall be made by the registered users directly in the name of the respective mutual fund scheme(s) through the payment gateway made available by Retirewell and/or vendors. If for any reason the mutual fund is unable to allow a transaction for purchase or redemption of the full quantity of units such as transacted by a registered user through the online technology platform of Retirewell, the respective mutual fund/AMCs shall be entitled to process a lesser quantity of units being purchased or redeemed (as the case may be) by such registered user. In such a case, neither Retirewell nor the AMCs, their respective trustees shall be responsible for the non-execution of transactions for the entire quantity or the remaining quantity of units.

    Transaction rights for SIPs will be pursuant to the registered user executing the instructions, in the manner and form as prescribed by Retirewell and/or vendors and / or mutual funds on the online technology platform from time to time. The instructions will be applicable to all SIP transactions whether presently existing or to be opened in future. User agrees that, upon granting such instructions for SIP transactions, user will be bound by the terms of the relevant SIP scheme of the mutual fund to which user subscribes.

    User agrees and acknowledges that any transaction done or purported to be done by user before the cut off times on a business day as may be intimated by Retirewell to user from time to time, would be processed on the same day. Any transactions done on the online technology platform of Retirewell after the prescribed cut off time will be deemed to be received on the next working day and will be processed accordingly.

    User acknowledges that the units of the scheme shall be allotted, redeemed or switched, as the case may be, by the respective mutual funds / AMCs at the applicable NAV of the concerned mutual fund scheme as specified by Retirewell and consistent with the terms of the Scheme. However, Retirewell shall not be liable for any loss that may arise to user as a result of incorrect NAV applied on units allotted to user by the mutual fund.

    User acknowledges that any transactions done on a holiday would be processed on the next business day and the NAV would be applicable as per the respective scheme related documents.

    User acknowledges that transactions once placed cannot be cancelled. However, user can withdraw the mutual funds or the mutual fund units, under the following two options:

    1. User can decide which mutual fund or the number of units of Mutual fund to be sold;
    2. User can sell the mutual fund or the units of Mutual fund by himself;

    Upon such withdrawal of the mutual fund or the units of Mutual fund, the settlement amount towards the mutual fund or the units of Mutual fund shall be credited to the registered account of the user within 2-3 bank working days as per industry standard timelines ; in case of delay from the R&T agent or bank or other vendor's side, Retirewell would not be liable.

    User acknowledges that any application for redemption, purchase or exchange or any other instruction must be correct, complete, clear and unambiguous in all respects and should conform to the prescribed procedure/documentation and regulatory requirements, failing which, Retirewell /AMC/vendor reserve the right to reject the same and in such a case Retirewell/AMC/vendor/trustee shall not be responsible for any consequence arising there from.

    User has read and understood the contents of the Scheme related Document and the details of the scheme and you have not received or been induced by any rebate or gifts, directly or indirectly, in making investment. User hereby declares that the amount invested/to be invested by you in the scheme(s) of Mutual Fund (s) is derived through legitimate sources and is not held or designed for the purpose of contravention of any act, rules, regulations or any statute or legislation or any other applicable laws or any notifications, directions issued by any governmental or statutory authority from time to time.

  5. Link to Third Party

    Retirewell may provide you links to third party services ("Third Party Services"). You agree to use the Services at your sole risk and that we shall not have any liability to you for content that may be found to be offensive, indecent, or objectionable. User understands that certain Services may display, include or make available content, data, information, applications or materials from third parties ("Third Party Materials") or provide links to certain third party websites. By using the Third Party Services, you acknowledge and agree that Retirewell is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. RETIREWELL DOES NOT WARRANT OR ENDORSE AND DOES NOT ASSUME AND WILL NOT HAVE ANY LIABILITY OR RESPONSIBILITY TO YOU OR ANY OTHER PERSON FOR ANY THIRD PARTY SERVICES, THIRD PARTY MATERIALS OR WEB SITES, OR FOR ANY OTHER MATERIALS, PRODUCTS, OR SERVICES OF THIRD PARTIES.

  6. No Objection from the User(s)

    Such Users who have authorized Retirewell to undertake transactions on their behalf as per the process defined on the Site, acknowledge and grant no objection to Retirewell to do or place transaction requests for the User on the online technology platform of Retirewell and at user's own risk and cost, all or any of the following acts, deeds matters and things:

    1. To forward user transaction data and requests to the respective mutual funds/AMCs/vendors with respect to the instructions and orders of sale, purchase, transfer, splitting and consolidation of mutual funds units.
    2. To transmit to the mutual fund and/or the corresponding AMC and/or their vendors, information relating to user nomination/changes in investment plan/ any other changes made through the online platform.
    3. To obtain and forward to the AMC/its Authorized Registrar user's information as available in the KYC records, including user signature(s). User agrees that such records may be used by the AMC/Authorised Registrar for authorizing the transactions that may be submitted by user in physical/offline mode.
    4. To contact user regarding matters pertaining to the operation of user account including, but not limited to, servicing of users requests, communication of special offers, new product launches and product recommendations. This consent will override any registration for Do Not Call ("DNC") / National Do Not Call ("NDNC").
    5. To obtain user's information as available in KYC records including user's signature to provide various services for user's benefit.
  7. Account Statement

    User agrees and acknowledges that it shall be the obligation of the AMC and not of Retirewell to regularly send to the Registered Customer such communications as required under the SEBI Regulations.

  8. Fees and Charges

    Currently, Retirewell charges a fixed of Rs 1,000/- per year per User, for the offered Services ; however user acknowledges that Retirewell reserves the right to charge a different fees in the future for the Services or any other services offered by Retirewell. Any such changes will be communicated by Retirewell via email 30 days ahead of implementation, and will be displayed on the Retirewell website. Under such circumstances, user has the option to transfer its assets out of its Account without incurring any costs payable to Retirewell. User agrees and understands that any such charges/fees that Retirewell may choose to levy will be in addition to those levied by the AMCs (in whose schemes, the User is invested or chooses to invest; though those transactions done through Retirewell would be under the Direct plan), if any. All fees, charges and reimbursement of expenditure shall be paid or made in full by user without any counter claim, set off or withholding. All liabilities and obligations of the registered user(s) hereunder to Retirewell/mutual fund/AMCs/vendors/trustees of the AMC shall be joint and/or several, as the case may be.

  9. Liability of RETIREWELL
    1. Retirewell shall not in absence of gross negligence on the part of Retirewell, be liable to user for any act, omission or delay by the mutual fund or for any claims which user may suffer or incur as a result of or in course or discharge by Retirewell or its employees, officers, directors, nominee or agent of Retirewell's duties. Without prejudice to the above, Retirewell shall not be held liable for any loss or damage or failure to comply or delay in complying with its obligations under these Terms and Conditions which is caused directly or indirectly by any event or circumstances beyond Retirewell's reasonable control. These include system failure, network errors, delay or loss of data due to the above and in circumstances of acts of God, floods, epidemics, quarantine, riot, civil commotion and/or war.
    2. User further agrees that Retirewell shall not be held liable for any losses, damages, expenses, costs, liabilities and claims of whatsoever nature caused by fraudulent or unauthorized use or access of user information, and/or signatures.
    3. Retirewell will be under no duty to verify compliance with any restrictions on user's investment powers.
    4. Retirewell will not be liable for any loss, damage, cost, charges or expenses directly or indirectly caused by reasons of any defects or imperfections or mechanical or other failure with relation to computer, cable, telex, telephone or postal system. While Retirewell will make every effort to have its computer systems available at all times, Retirewell makes no guarantees with respect to the availability of such systems. Retirewell will make every effort to resolve availability issues such as network problems, virus attacks etc. in an expeditious manner. Notwithstanding these, Retirewell will as such not be liable for any loss, damage, cost, charges or expenses directly or indirectly caused by reasons of lack of such availability.
    5. Retirewell shall not be liable for any loss or damage caused by reason of failures or delay of the mutual fund and/or its authorised service provider to deliver any units purchased even though payments have been made for the same, or failure or delay in making payment in respect of any units sold, though they may have been delivered and user shall hold Retirewell harmless and free from any claim in respect thereof. Retirewell shall also not be liable for any delay, failure or refusal of the mutual fund and/or its authorised service provider in registering or transferring units to user names or for any interest, dividend or other loss caused to user arising there from.
  10. Online Payment - Payment Gateway Terms

    The funds transfer for purchase of units of mutual funds will be done by using an Electronic Payment Gateway facility, ONLY internet banking facility shall be offered for transaction on the Site, through a third party net banking service provider registered with the Reserve Bank of India. User cannot use or permit the use of the payment gateway or any related services for any illegal or improper purposes. Users shall utilize the Electronic Payment Gateway at their own risk. These risks would include but not be limited to the following risks and Retirewell/AMC/trustees of the AMC/any vendor, disclaim all liability and responsibility for any claims, losses, damages, costs of what so ever nature arising due to such risks:

    1. Misuse of Password: If any third party obtains access to user password of the Retirewell Account, such third party would be able to transact on Retirewell's online technology platform. User shall ensure that the terms and conditions applicable to the use of the Net Banking password as contained in the Electronic Payment Gateway for Net Banking are complied with at all times.
    2. Internet Frauds: The Internet per se is susceptible to a number of frauds, misuse, hacking and other actions, which could affect payment instructions given using Electronic Payment Gateway or the transactions done using Retirewell's online technology platform. Whilst Retirewell shall aim to provide security to prevent the same, there cannot be any guarantee against such Internet frauds, hacking and other actions. User shall separately evolve/evaluate all risks arising out of the same.
    3. Mistakes and Errors: The filling in of applicable data for transfer would require proper, accurate and complete details. In the event of user account receiving an incorrect credit by reason of a mistake committed by any third party, the concerned mutual fund/AMC or the bank shall be entitled to reverse the incorrect credit at any time whatsoever without the consent of the User. User shall be liable and responsible to Retirewell/ concerned mutual fund /concerned AMC and accede to accept instructions without questions for any unfair or unjust gain obtained by Retirewell/ concerned mutual fund /concerned AMC as a result of the same.
    4. Technology Risks: The technology for enabling the transfer of funds and the other services offered by the Electronic Payment, Retirewell and any vendors could be affected by virus or other malicious, destructive or corrupting code, program or macro. The site of Retirewell, vendors or the bank may require maintenance and during such time it may not be possible to process the user request. This could result in delays in the processing of transactions/payment instructions or failure in the processing of transactions/payment instructions and other such failures and inability. User understand that Retirewell disclaims all and any liability, whether direct or indirect, whether arising out of loss of profit or otherwise arising out of any failure or inability by Retirewell/bank/mutual funds/AMCS/vendors to process any transaction/payment instructions for whatsoever reason. Retirewell/AMC/trustee company of the AMC, authorised registrars of the AMC and/or any vendors shall not be responsible for any of the aforesaid risks.
    5. Limits: Retirewell may from time to time impose maximum and minimum limits on funds that may be transferred by virtue of the payment transfer service given. User realizes and accepts and agrees that the same is to reduce the risks of the user. User shall be bound by such limits imposed and shall strictly comply with them.
    6. Indemnity: User shall indemnify Retirewell/mutual funds/AMCs/trustees to the AMCs/authorized registrar of the AMC/ vendors from and against all losses and damages that may be caused as a consequence of breach of any of the Electronic Payment Gateway for net banking and the terms and conditions mentioned herein above.
    7. Authentication of the Transaction: User is authorized to make transaction only with and from the bank account(s) registered on the Site. Banks have all the right to cancel, reject and/or unauthorize the transaction made by the user, from any other account, details of which is not registered or provided to Retirewell. Such payment which is rejected by the banks shall be notified or intimated to the user, in the morning of the next business day.
    8. Transaction Verification: The transaction made by the user, whether approved or rejected, using the Site shall be subject to the following level of verifications:
    9. Retirewell level: Transaction to be rejected in case the bank account though which the payment is made, is not registered with Retirewell;
    10. Transactions aggregator Level: Transaction made from the bank account which is different from the account details provided by Retirewell to the transactions aggregator.
    11. AMC Level: Final, rejection shall be made by the AMC, upon receiving the transaction details.
    12. Withdrawal of Facility: Retirewell shall be entitled to withdraw this service at any time without assigning any reason whatsoever.
    13. Binding nature of above terms and conditions: By use of this facility, user shall deemed to have agreed to all the above terms and conditions and such terms and conditions shall be bound on the user in the same manner as if user has agreed to the same in writing.
  11. Function of RETIREWELL

    Any information contained in Retirewell brochures or other materials or otherwise communicated by Retirewell shall not be construed as investment advice and that all decisions to purchase or sell units made by user shall be on the basis of personal judgment arrived at after due consideration. Retirewell does not in any manner:

    1. Guarantee payments on any units; or
    2. Guarantee liquidity of any units; or
    3. Make any offer to buy back any units; or
    4. Guarantee the redemption or repayment of any units on maturity; or
    5. Guarantee the payments of interest or dividend; or
    6. Promise, indicate or guarantee any returns; or
    7. Guarantee any good delivery.
    8. Subscribe to units of mutual funds on behalf or in name of user or collects payments from user for the units so purchased by user for remitting it further to the AMCs; or
    9. redeem /sell the units held by user or on its behalf or in its name; or
    10. unilaterally instruct the mutual fund and/or the corresponding AMCs with regards to nomination/changes in investments plan/any other changes; or,
    11. sign any document on behalf of or in the name of user for purchase, sale or redemption of units; or
    12. collect, receive and / or give receipts and discharges for any sum including dividend, interest or income arising from the units and does not sign and/or endorse dividend and interest warrants on user's behalf or in user's name; or
    13. correspond with or gives notice to the mutual fund/AMCs on behalf of or in the name of user, except for transmission of transactions done or purported to be done by user on the online technology platform.

    Retirewell does not, and is not obliged to, offer all mutual fund schemes for investment. By limiting the number of schemes on the Site, Retirewell does not make any representation as to the quality, bona fides or nature of any AMC or mutual fund scheme, or any other representation, warranty or guaranty, express or implied

    Any sum invested through Retirewell account is not a deposit with Retirewell and is not bank insured. The same is not endorsed or guaranteed and does not constitute obligations of Retirewell or any of the subsidiaries associates or affiliates companies whose role in only as described in these Terms and Conditions. Investments in mutual fund are subject to investment risk, including the possible loss of principal amount invested. The value of the units purchased or not purchased will fluctuate. If user redeems the units/shares purchased, user may receive more or less than user has/had paid depending upon NAV of the units in the fund or trust at the time of redemption. Past results are not a guarantee to future performance. Past performance may or may not be sustained in the future.

  12. Notices / Correspondence

    Any notice or other correspondence addressed by Retirewell to user may be addressed to the email address provided by the user at the time of enrolment. If according to user there is any discrepancy in the particular or details of transaction or account of statement then, it shall be the responsibility of the user to intimate the same to Retirewell and to the concerned mutual fund/AMC/authorised registrar of the AMC in writing within 7 (seven) working days of receiving notice thereof, falling which such transaction, statement or account (as the case may be) shall be deemed to be correct and accepted by user and users shall not be entitled to question the correctness or accuracy thereof.

  13. User Information

    User shall provide any and all information that may be required by Retirewell/AMC/authorised service providers of the AMC from time to time in compliance with existing legal norms and regulations, including but not limited to contact information, address and tax-related information and any information required under existing or future KYC and CAN norms and laws. User agrees that Retirewell/AMC/vendors may take steps to verify the veracity of such information provided and shall co-operate with Retirewell/AMC/vendors in providing all information requested by Retirewell. User acknowledges that failure to provide such information in a timely manner may result in ineligibility to avail of some or all of the services of Retirewell and that Retirewell/AMC/Trustees of AMC shall in no way be held liable for any losses of whatsoever nature resulting from such failure to provide information on part of the user. Any information provided by user may be required to be shared with relevant regulatory/statutory authorities and user authorises Retirewell to provide all information to such regulatory / statutory authorities as and when required. The information shall be provided by the User and shall be governed in accordance with details provided in the Privacy Policy.

  14. Termination of the Services

    In case the user violates this agreement, or any local or international laws, Retirewell may, at any time and at its sole discretion, terminate the user's Retirewell account and/or prevent user from accessing the Site and/or Services at any time and at its sole discretion. You're free to stop using Retirewell and/or terminate your account with Retirewell at any time. Please refer to our Privacy Policy, to understand how we treat information you provide to us after you have stopped using our Services.

  15. Regulatory Caution

    Mutual Fund investments are subject to market risks, read all scheme-related documents carefully.

  16. Governing Law

    All disputes shall first be attempted to be settled amicably. In case such settlement fails, the dispute shall be referred to arbitrations by a sole Arbitrator who shall be appointed by the Company. The venue shall be Mumbai and the provisions of the (Indian) Arbitration and Conciliation Act, 1996, shall govern the arbitral proceedings.

    In case of failure of Arbitration, all disputes and differences arising out of, under or in connection with these terms and conditions or anything done hereunder shall be within the exclusive jurisdiction only to the courts of Mumbai. These terms and conditions are subject to and shall be construed in accordance with the laws prevalent in India.

  17. Unenforceability

    In the event that any provision of these terms is held unenforceable, the validity or enforceability of the remaining provisions will not be affected, and the unenforceable provision will be replaced with an enforceable provision that comes closest to the intention underlying the unenforceable provision. Other agreements may apply to specific products and services offered through the Site. The terms of the Client Agreement and any other agreements applicable to a specific product or service supersede these terms. We may change these terms at any time without notice, and any such change will be effective immediately. Section headings are for convenience only.

  18. Miscellaneous

    You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Site. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. You and Retirewell agree that these Terms and Conditions are the complete and exclusive statement of the mutual understanding between you and Retirewell, and that it supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms and Conditions.


    1. You acknowledge to have read and understood the Terms and Conditions contained herein and agree to be legally bound by them at all times by transacting through the portal. All transactions done through the portal shall at all times be bound by the terms and conditions contained herein. Your continued usage of the portal shall at all times be deemed to be your acceptance of the terms and conditions contained herein.
    2. Retirewell Investment Advisors LLP ("Retirewell") and its vendor MF Utilities India Private Limited ("MFUI" or "MFU") reserve the right to change the Terms and Conditions at any time, without notice, and the revised Terms and Conditions shall be posted on the portal from time to time. Your continued usage of the portal shall at all times be deemed to be your acceptance of the terms and conditions as may be in force.
    3. The User ID provided to you is at PAN / PEKRN level and by default linked to all the CANs wherein you are the Sole / Primary / Second / Third Holder or the Guardian. The CANs linked to the User id are hereinafter referred to as "linked CANs".
    4. You hereby agree that you can transact only in CANs where you are the Sole/Primary holder/Guardian of the CAN and view the portfolio / transactions in case you are the Second / Third Holder of the CAN.
    5. In case of more than one holder in CAN, the User ID and password shall be provided to the first holder only if the mode of holding is anyone or survivor. The usage of the portal by the first holder shall be deemed to be valid and with full and absolute authority to act for and on behalf of all and each of the other joint holders. Liability of all the joint holders shall be joint and several and shall be binding on each of the joint CAN holders, their respective legal heirs, successors, executors and permitted assigns. All the joint holders shall be deemed to have approved of the transactions done by the first holder through the portal.
    6. You hereby irrevocably authorize Retirewell, MFUI and its agents / Service Providers, to act upon any Electronic Instructions given by you to Retirewell or MFUI through the User ID and password.
    7. The Online Facility is intended only for the personal use of the investor. You shall be solely responsible for the confidentiality of the User ID and Password and shall not disclose the same to anybody and shall take all possible care to prevent discovery of the User ID and Password by any person. In no event shall you hold Retirewell or MFUI liable or responsible for any transactions undertaken under your "linked CANs".
    8. Retirewell and MFUI reserve the right to make the Online Facility available for such investors / CAN holders as it deems appropriate.
    9. You agree that Retirewell and MFUI reserve the right to seek any additional information / confirmation (oral / written) as it may deem necessary to authenticate the transaction.
    10. Retirewell or MFUI may, in its absolute discretion, suspend the Online Facility granted or decide not to carry out any such transaction where the KYC requirements are incomplete or incorrect, transactions are designed in a manner to violate any law or any information submitted to Retirewell / MFUI / its related parties is incomplete, false or misleading or it has reason to believe that the Electronic Instructions are not genuine or are unclear or are otherwise improper and cannot be put into effect.
    11. In case where the mode of holding is 'Minor through Guardian', the Guardian shall be deemed to have full authority to act for and on behalf of the minor in all matters relating to the Online Facility.
    12. Retirewell and MFUI only provide facility to submit transactions in multiple schemes of various Mutual Funds. The respective Mutual Fund / AMC at its discretion may accept or reject any transaction. You shall not hold Retirewell or MFUI liable for any loss, damage etc. arising from rejection of transactions by Mutual Fund / AMC. Further, all transactions will be governed by the rules of the individual Mutual Fund / AMC as stated in their Scheme Information Documents and therefore submission of a transaction and time stamping at MFUI portal should not be deemed to be guarantee of acceptance and processing of transaction by the Mutual Fund / AMC.
    13. Online Transactions where KYC process is pending, shall be accepted by Retirewell and MFUI and passed on to the specific AMC/RTA who may at their sole discretion decide whether or not to process the transaction due to the pending KYC status and the investor will not hold Retirewell or MFUI liable for such non-acceptance by the specified AMC/RTA.
    14. Online transactions for CAN holders who have not provided Additional KYC and FATCA are liable to be rejected.
    15. You shall not use the Online Facility to conduct any transaction(s) that are designed to contravene or circumvent any provision of law, regulation or guideline, including but not limited to the provisions of the Income Tax Act, Foreign Accounts Tax Compliance Act ("FATCA"), The Prevention of Money Laundering Act ("PMLA"), Foreign Exchange Management Act ("FEMA") or the provisions of the respective SID / KIM and addendums thereto, particularly the guidelines relating to Third Party Payment and Applicability of NAV.
    16. The uniform cut-off time as prescribed by SEBI and as mentioned in the SID / KIM and addendums thereto of respective schemes shall be applicable for applications received on the portal.
    17. Realization of funds with regard to subscription transactions:- For subscription transactions, the funds are credited to the MFU Escrow Account and thereafter transferred to the respective Scheme accounts in proportion to the investments made in respective schemes by you. In case of net banking payments or PayEezz, MFU Escrow account will be credited not less than T+1 business/working day wherein T refers to the payment initiated day. MFUI will ensure to transfer the funds to the AMC Accounts upon receipt. The time of credit to respective AMC Accounts shall be considered for NAV applicability, wherever applicable. All credits received into the MFU Escrow Account before 1.40 p.m. (for scheme cut-off of 2.00 p.m.) and 2.40 p.m. (for scheme cut-off time of 3.00 p.m.) will be transferred to the Scheme accounts by 2.00 p.m. and 3.00 p.m. respectively. In respect of credits to the MFU Escrow Account between 1.40 p.m. / 2.40 p.m. to the respective cut-off times, funds will be transferred to the Scheme accounts on a best effort basis.
    18. The time stamping for online transaction would be the MFUI server timings upon submission of transaction by you. In case payment is made through Net Banking the time stamp would be upon successful confirmation of payment.
    19. NAV Applicability: All current rules with regard to NAV applicability shall apply to the transactions done online through the portal. In case of subscription transactions where the availability of funds for utilization / time of credit is considered for applicability of NAV, the time of credit of funds to the AMC accounts from MFU Escrow Account will be considered as the time of credit for NAV applicability.
    20. Restriction on Acceptance of Third Party Payments for Subscription of Units in Mutual Fund Schemes: The payment should be made only from one of the bank accounts registered under the CAN being transacted. In case it is found that the payment is not made from a registered bank account under the CAN, MFUI / Mutual Fund / AMC / its RTA reserves the right to reject the transaction and refund the money to the source account. Additionally, AMCs may at their discretion decide to make the redemption payouts only through specific modes of payment, when the units are redeemed.
    21. Payment Mode Net Banking: In order to make payment through Net Banking you should have availed this facility from your registered Bank and have access thereto. You will be redirected to your Bank's website for making online payment through the registered Bank Account. You may be required to comply with the verification requirements of the Bank. NEFT / RTGS: In order to make payment through NEFT / RTGS, MFU will provide you the Beneficiary Account details, upon your submission of the transaction, to which the payments should be made. PayEezz: Payment through PayEezz facility can be only through a unique PayEezz Reference Number (PRN), obtained by registering the mandate with MFUI.
    22. If you are holding your units in the Depository Account, the request for redemption has to be routed through (a) your broker, or (b) your depository participant. MFUI will not be in a position to accept these transactions.
    23. Your payout proceeds, subject to deduction of exit load, STT and TDS (if applicable) would be paid out to you into your default bank details registered under your CAN or any other registered bank details specified by you, within the payment timelines of the respective scheme(s).
    24. Transactions received on a non-business day will be treated as received on next business day.
    25. You agree that even though your Mobile No. is registered under the National Do Not Call Registry (NDNC), you explicitly permit Retirewell and MFUI to send various communications, updates, alerts, notifications and the same shall not be considered as a breach of any TRAI Regulations/Guidelines;
    26. Indemnity and No Warranties You shall be fully liable to MFUI and/or the AMC / Mutual Fund or their Affiliates for every transaction entered into using the Online Facility, whether with or without your knowledge. In no event will the AMC / Mutual Fund, Retirewell or MFUI or their agents / service providers be liable to you for any special, direct, indirect, consequential or incidental loss or damages even if you have been advised by the AMC / Mutual Fund, MFUI or its agents / service providers of any such possibility. You hereby relieve the AMC / Mutual Fund, Retirewell and MFUI from any liability whatsoever against misuse of the Online Facility, User ID and password. Further, neither the AMC / Mutual Fund nor Retirewell nor MFUI shall be liable at all for misuse if any, of any data placed on the Internet, by third parties, "hacking" or unauthorized access. Neither the AMC / Mutual Fund / Retirewell nor MFUI will be liable for any failure to act upon Electronic Instructions or to provide any facility for any cause that is beyond the control of the AMC / Mutual Fund or Retirewell / MFUI. Retirewell and MFUI shall have no liability to verify the accuracy, authenticity of the instructions given using the User ID and password and shall be authorized to act on such instructions without further verification or review. Retirewell and MFUI shall endeavor to give effect to Electronic Instructions on a best effort basis and as soon as practically possible for Retirewell and MFUI, within the ambit of SEBI Regulations. In the event of any instructions being capable of execution in two or more ways, Retirewell / MFUI may execute the Electronic Instructions in a way as it may, in its sole judgement, decide. Retirewell and MFUI agree to take best efforts to protect security of the data placed on the Internet, however you agree that transmitting data/ information over internet may be subject to compromise / breach and that the risk of any loss of information or interception of information by any third party will be borne by you and that Retirewell or MFUI shall not be liable for the same. The Mutual Fund, MFUI, the AMC/Trustees of the Mutual Fund, along with its directors, employees, agents, executors, successors and assigns shall not be liable for any damages or injuries arising out of or in connection with the use of the Portal or its non-use including non-availability or failure of performance, loss or corruption of data, loss of or damage to property (including profit and goodwill), work stoppage, computer failure or malfunctioning, or interruption of business; error, omission, interruption, deletion, defect, delay in operation or transmission, communication line failure or for any failure to act upon Electronic Instructions or to provide any facility for any cause that is beyond the control of such entity. All records of Retirewell and MFUI, whether in electronic form, magnetic medium, documents or any other form with respect to Electronic Instructions received for use of the Facilities or Electronic Instructions received through use of the Online Facility shall be conclusive evidence of such Electronic Instructions and shall be binding on you. You hereby confirm that Retirewell or MFUI or any other Agents of the Fund or MFUI, shall not be held responsible for violation of any laws by you and you hereby indemnify Retirewell and MFUI against any claims arising from such non-compliance, and also from any damages or losses Retirewell or MFUI or the Fund may suffer from any claims arising due to non-compliance or violation of the Terms and Conditions. Further, you agree to indemnify, and shall at all times keep indemnified the Mutual Fund, Retirewell , MFUI, the Trustees/AMC, their officers, employees, successors and assigns from and against all actions, proceedings, claims and demands whatsoever for or on account of or in relation to any unauthorised use of the Online Facility, User ID and password and from and against all damages, costs, charges and expenses in respect thereof or incidental thereto. No forbearance, delay or failure on part of Retirewell or MFUI or the AMC / Mutual Fund to exercise any power or right under these Terms and Conditions shall operate as a waiver of such power or right, nor shall any single or partial exercise of such power or right preclude any further exercise of that or any other power or right.
    27. Retirewell and MFUI will take best efforts to keep the Portal updated so as to provide most current information to you, and shall further take best efforts to ensure that the information provided on the Portal is as accurate as possible and that the disruptions of service are minimal. However, Retirewell or MFUI makes no warranty, either express or implied, or gives any guarantee, to you concerning the uninterrupted availability of the Portal or the services or the accuracy of the information available on it.
    28. You authorize Retirewell and MFUI to provide to third parties such transaction / account details, as may be necessary in order to give effect to your online instructions or in order to comply with the order of any court, government agency or lawful authority or in order to ensure compliance with any laws/regulations in any jurisdiction.
    29. You agree that the look and feel of the web screen and outputs there from may differ based on the nature of the software used by you to browse the Portal. You shall not hold Retirewell or MFUI liable for any act of non-adherence of Electronic Instructions, or the lack of availability of the Portal or the Online Facility extended by Retirewell and MFUI, if Retirewell or MFUI is for any reasons whatsoever, unable to provide the said service.
    30. You agree to bear the bank charges, if any, towards electronic fund transfer or any other transaction carried out through your bank account, without any reimbursement from Retirewell or MFUI
    31. No solicitation: Nothing in the Terms and Conditions or on the Portal shall be considered a solicitation to buy or an offer to sell, or a recommendation for, a security, or any other product or service, to any person in any jurisdiction where such solicitation, offer, recommendation, purchase or sale would be unlawful under the laws of that jurisdiction.
    32. Proprietary Rights: You hereby acknowledge that the portal is the legal property of Retirewell and/or MFUI. The permission given by the Retirewell and/or MFUI to access the Online Facility will not convey any proprietary or ownership rights in the software. You agree not to attempt to modify, translate, disassemble, decompile or reverse engineer the software underlying the Online Facility of Retirewell or MFUI or create any derivative product based on the software. You further agree not to use the name, logo or mark of the Retirewell or MFUI or any of the AMC/Mutual Fund (or any logo or mark similar thereto), and any related patent, trademark and service mark applications, design rights, copyrights, and all or any similar or equivalent rights arising or subsisting in any country in the world.
    33. Governing Laws & Jurisdiction: The Online Facility and all the Online Transactions carried out through the Online Facility are subject to the Terms and Conditions of the Scheme Information Documents of the schemes of various Mutual Funds, read with the addenda issued from time to time.
    34. The provision of the Online Facility is subject to and governed by the laws of India. The Courts in Mumbai shall have jurisdiction over all disputes arising out of or in respect of the Terms and Conditions.
    35. These Terms and Conditions are subject to Securities and Exchange Board of India (Mutual Funds) Regulations, 1996 and guidelines issued thereunder as amended from time to time and other laws, rules and regulations issued by the Government of India relating to Mutual Funds and provision of Online Facility.
    36. Notice: Any notice, communication or documents required to be given by either Party to the other, may be given by personal delivery, courier, registered post at the registered office of Retirewell or MFUI or by email to connect@Retirewell.com or clientservices@mfuindia.com and if to the investor at the registered address or email ID as per MFUIs records.
    37. You hereby confirm and declare as under I / We have read and understood the contents of the respective Scheme Information Document(s), Statement of Additional Information(s), Key Information Memorandum(s), Instructions and Addenda issued by the respective Mutual Funds, including level of risk depicted by riskometer. I/We am/are eligible Investor(s) as per the respective Scheme related documents and am/are authorised to make this investment as per the constitutive documents / authorization(s). The amount invested in the respective Scheme(s) is through legitimate sources only and is not for the purpose of contravention and/or evasion of any act, rules, regulations, notifications or directions issued by any regulatory authority in India. I/We will indemnify Retirewell , MFU, Mutual Fund, AMC, Trustee, RTA and other intermediaries in case of any dispute regarding the eligibility, validity and authorization of my/our transactions. The RIA has disclosed to me/us all the fees , payable to him/them for availing various services offered by Retirewell.
  19. Terms & Conditions for eCAN (Electronic data submission for CAN Registration)
    1. I/We acknowledge to have read and understood the Terms and Conditions contained herein as well as the Terms and Conditions applicable to CAN available at www.mfuindia.com/downloads/CRF-Individual-Terms.pdfand agree to be legally bound by them always.
    2. I/We agree that CAN shall be created only upon the data submitted for CAN creation being complete in all respects and the supporting documents being in good order, clear and legible,to the satisfaction of RETIREWELL or MFUI.
    3. I/We agree that RETIREWELL or MFUI may acquire any data / information / documents such as signatures,Bank Account details etc. from KYC Registration Agencies (KRA) / CERSAI/ AMCs/ RTAs or any other third party to share the same with RETIREWELL or MFUI as per my/ our terms of agreement with such parties and / or RETIREWELL or MFUI and utilize such data sourced from such parties for the creation of CAN. I / We also unequivocally authorize RETIREWELL or MFUI to obtain data / information / documents from such third parties and rely on them without validating the same with me/us.
    4. I / We understand that, eCAN can be generated through two different modes i.e. partially electronic or completely electronic.
    5. I / We also understand that:
      1. A completely electronic eCAN requires the following conditions to be met:

        a.1. The investor has an existing folio in any of the MFU participating AMCs matching the CAN criteria; and

        a.2. At least one of the Bank Account submitted for registration is a registered bank account in any of the mapped folios. The bank accounts unregistered in any of the mapped folios will be ignored for registration under CAN.

      2. Where the above conditions are not satisfied, the eCAN will be converted to partially electronic eCAN and the relevant procedures shall be applicable.
    6. I / We agree that for partially electronic eCAN, RETIREWELL or MFUI will auto-generate CAN Registration Form (CRF)based on the data submitted by me / us electronically and provide a pre-filled CRF to me / us which needs to be signed and submitted along with necessary documents back to RETIREWELL or MFUI / MFUI authorized entity / MFU Point of Service (POS) for completion of the registration formalities.
    7. I / We agree that for completely electronic eCAN, RETIREWELL or MFUI will auto-generate a CRF based on the data / information / documents submitted by me / us electronically and sourced by MFUI from the above mentioned third parties. I/We also agree that the CRF so generated will be a valid and legally binding document for all purposes whatsoever related to the CAN.
    8. I / We agree that in the event of mismatch between the signature(s) as per KRA / CERSAI / RTA/ AMC records and those affixed upon the transaction forms, the transactions are liable to be rejected.
    9. RETIREWELL or MFUI at its discretion may call for physical submission of CRF along with supporting documents and specimen signatures. RETIREWELL or MFUI reserves the right to seek any additional information / confirmation (oral / written) as it may deem necessary to authenticate the eCAN.
    10. I /We agree not to misrepresent my / our identity or provide information about any other person in the eCAN process or violate the legalrights of any person by creating a CAN on his /her behalf.
    11. I / We hereby declare that:
      1. I / We have read and understood the information, requirements and the instructions mentioned in this Form (including the FATCA & CRS instructions) and hereby confirm that the information provided by me / us on this form is true, correct and complete to the best of my / our knowledge and belief and provided after necessary consultation with tax professionals.
      2. I / We hereby agree and confirm to inform RETIREWELL / MFUI / AMC / Mutual Fund / Trustees for any modification to this information promptly.
      3. I / We further agree to abide by the provisions of the Scheme related documents inter alia provisions on Foreign Account Tax Compliance Act (FATCA) and Common Reporting Standards (CRS) on Automatic Exchange of Information (AEOI).
      4. In case any of the information is found to be false or untrue or misrepresenting, I / We am / are aware that I / We may be liable for it.
      5. I / We have provided all the necessary documents / annexures, wherever asked for, to substantiate the information provided by me / us in the form and agree to provide any further information if required, for this registration.
      6. I / We hereby agree and authorize RETIREWELL or MFU to map our existing and future folios with Mutual Funds to this CAN and update the information provided hereinabove in these folios from time to time.
    12. I / We acknowledge and grant no objection to RETIREWELL to forward or transmit any data or my personal information to MFUI / AMC / KRA / Trustees etc for the purpose of obtaining a Common Account Number or a PayEezz Reference Number and/or to update the KYC records. Additionally, all transaction details recevied by RETIREWELL would be used for providing portfolio tracking services.
    13. I / We agree to indemnify RETIREWELL or MFUI from and against any claims, actions or demands, including without limitation legal fees alleging or resulting from the breach of any illegal, unauthorized or fraudulent usage of eCAN or the breach of terms and conditions contained herein.
  20. Moneyfeed
    1. The Services may contain information, text, links, graphics, photos, videos, or other materials ("Content"), including Content created with or submitted to the Services by you or through your Account ("Your Content"). We take no responsibility for and we do not expressly or implicitly endorse any of Your Content.
    2. By submitting Your Content to the Services, you represent and warrant that you have all rights, power, and authority necessary to grant the rights to Your Content contained within these Terms. Because you alone are responsible for Your Content, you may expose yourself to liability if you post or share Content without all necessary rights.
    3. You retain any ownership rights you have in Your Content, but you grant Retirewell the following license to use that Content: When Your Content is created with or submitted to the Services, you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, and sublicensable license to use, copy, modify, adapt, prepare derivative works from, distribute, perform, and display Your Content and any name, username, voice, or likeness provided in connection with Your Content in all media formats and channels now known or later developed. This license includes the right for us to make Your Content available for syndication, broadcast, distribution, or publication by other companies, organizations, or individuals who partner with Retirewell. You also agree that we may remove metadata associated with Your Content, and you irrevocably waive any claims and assertions of moral rights or attribution with respect to Your Content.
    4. Any ideas, suggestions, and feedback about Retirewell or our Services that you provide to us are entirely voluntary, and you agree that Retirewell may use such ideas, suggestions, and feedback without compensation or obligation to you.
    5. Although we have no obligation to screen, edit, or monitor Your Content, we may, in our sole discretion, delete or remove Your Content at any time and for any reason, including for a violation of these Terms, a violation of our Content Policy, or if you otherwise create liability for us.
  21. I/We hereby give you my/our consent to generate any account statements including consolidated accounts statements and MFU Holdings statements on my behalf
  22. I/We hereby give you my/our consent to use any document provided by me/us to Retirewell Investment Advisors LLP and its subsidiaries including but limited to PAN card, address proof, signature copy for opening my account with MF Utility and for KYC filing and record keeping purposes.
  23. I/We hereby agree that Retirewell Investment Advisors LLP will have no liability in case my KYC or CAN is either not completed or rejected/suspended for any reason
  24. I/We hereby give you my/our consent to use any data related to me including but not limited to portfolio composition and value for internal analytics and reporting purposes.
  25. I/We hereby give you my/our consent to share/provide the transaction data feed/portfolio holdings/NAV. etc in respect of my/our investments under Direct Plan of all Schemes managed by you to the SEBI Registered Investment Adviser (INA000008978) whose RIA code licensed by SEBI, is mentioned here.
  26. RETIREWELL can use your submitted documents and information for completing your on-boarding process.
  27. RETIREWELL will have access to your mutual fund holdings which are retrieved from MF Utilities India PVT LTD.
  28. We provide a feature to import your external portfolio of mutual funds and stocks on to Retirewell platform.